Case Studies
The Opportunity:
Our client, a leading provider of diagnostic medical imaging management solutions, was about to double their size through the acquisition of number of new customers. To handle the growth, they needed to quickly assess and enhance their core utilization management (UM) system and increase the efficiency of their UM service center.
The Approach:
Evantage collaborated with our client to:
Assess the current UM system.
Prioritize the enhancements that would provide the most value.
Document the current business process work flows and identify inefficiencies.
Work with key business stakeholders to define essential enhancements and new business procedures.
Create a template to document business requirements, to be used by both business and IT groups.
Document the business requirements in the new format.
Work closely with the IT group to ensure the enhancements are clear and executable.
Develop a cost-justification model to demonstrate the value of the enhancements to senior leadership.
Mentor client business analysts on an efficient and effective way to gather requirements.
Develop a clear requirement-gathering methodology for our client to use on future projects.
The Results:
Evantage helped our client quickly identify the improvements their UM system needed most, so they could turn the business requirements over to the IT group to begin development. Evantage also facilitated an expansion of their business analysis team by providing them with templates and processes to help them conduct business analysis and requirements more effectively on future projects.
