Paving the way for rapid growth through operational change.

A leading provider of diagnostic medical imaging management solutions was about to double their size with a large client acquisition. To handle the growth, they needed a quick and comprehensive overhaul of their utilization management (UM) system.

Evantage conducted internal user research to identify the improvements the UM system needed most and delivered business requirements to IT to begin development. In addition to mapping out processes, we also facilitated an expansion of the client’s business analysis team by providing templates and processes to help them conduct business analysis and requirements more effectively on future projects